Have questions about accessing SupplyWin? Here’s a 2 minute video that provides an introduction.
If you would like to request a SupplyWin user account, please contact the Customer who sent the RFQ. Your customer owns and manages the contact list which includes the people authorized to quote in SupplyWin. Your SupplyWin user account will be the email address which is displayed in the RFQ email received from your Customer.
If you are experiencing issues accessing your account, here are some quick tips to help solve the problem or you can watch the short troubleshooting video found below:
- The email address you login with must match the email address that received the RFQ
- If the email address listed in the original RFQ is no longer correct, or a new additional contact will be quoting, please contact your Customer that sent the RFQ and request that they update the contact info and resend the RFQ to your Company
- If there is uncertainty regarding the account password, please use the Forgot Password link available on the login page
- 1 Minute Video - Request a Change or Update Contact Information
- 2 Minute Video - How to Gain Access to Quote
- If you continue to have trouble with access, please contact our support team and include the email address used to login as well as the RFQ email you received
If you are attempting to use the Forgot Password feature and you are NOT receiving your password reset email:
- You are most likely not registered for this customer. Check the RFQ email and confirm that the RFQ was sent to your email address (see Request Changes to Contact if you want to request a different email address have access)
- If the RFQ was sent to your email address, look for a registration link and use that to login. Registration links are only provided when the recipient is not already registered.
- If you have confirmed that you received the RFQ email directly, and don't have a registration link - you should be registered and the Forgot Password feature should work in this case. In this case check your junk/spam folder for the reset link email
- Check with your IT team to ensure it's not being blocked or quarantined by a corporate security application
- Otherwise, contact SupplyWin Support at support@supplywin.com and include the RFQ email
- 1 Minute Video - Forgot Password
If you are receiving an error message that says "You entered an invalid username or password."
- The username you have entered does not exist in the system, please contact your Customer that sent the RFQ and request to have an account created
- Check the RFQ email for a registration link and use that to finish setting up your account. Registration links are only provided when the recipient is not yet registered.
- The password used does not match the password assigned to the account, please try again or use the Forgot Password link to reset your password
- 2 Minute Video - How to Gain Access to Quote
If you are a new SupplyWin user:
- A unique registration link will be automatically included in the RFQ email that was sent to you
- Please use this registration link to create your SupplyWin account
- If a registration link is not present in the RFQ email then the recipient is already registered. Please use the Forgot Password feature to reset the password.